The Pocket Statistician: A Practical Guide To Quality Improvement by Shirley Coleman
My rating: 5 of 5 stars
If you are an engineer, or an operations manager in a manufacturing plant, or anyone else who does not have an academic grounding in statistical methods but would like to use such methods for quality improvement, then this could well be the perfect book for you. It explains, in simple language, how you can use statistical process control and design of experiments to make rapid, significant, measurable improvements to whatever processes underpin your business.
The data that you need to work through the examples is provided on an accompanying CD. Once you have worked your way through the book, it is great to keep on your desk as a handbook as you implement your improvement programme.
A small book, as the title implies, but packed with useful information.